Most deals on TenderBoard do not require payment of document fees. If there is a document fee to be paid, a TenderBoard account is required for you to make payment and download the documents. You only have to pay the fee once to be given permission to download the documents throughout the tender opening period.


To proceed with payment, click on the file attachment link on the RFQ listing page. A pop-up will appear, and you may proceed to enter your details and submit the information. Upon successful payment, you will receive an email confirmation. Alternatively, you may retrieve the receipt of payment in your TenderBoard account. To do so, click on “Tools and Reports”, then select “Payment Records” On the Payment Record page you will be able to view and download a PDF copy of the receipt.


If you haven’t received an email confirmation, do check your spam folder. For further assistance, please email in to us at and we will respond to you as soon as we can.