An alternative to updating your password every 90 days is to activate the 2FA on your account. Below is a guide to setting up your 2FA.
How to enable 2 Factor Authentication (2FA) in your TenderBoard account
Setting up your 2 Factor Authentication (2FA) can be done from your account settings. You may follow these steps on how to do so:
Step 1. Once you have logged into your account, click on the person icon on the top right hand corner of the page, then click on “My Account”
Step 2. In your account settings, go to the “Security” tab, and click on “Activate 2FA”
Step 3. Enter your password, then click on “Confirm”
Step 4. Download an authentication code application on your mobile device or desktop. We recommend using Google Authenticator. Scan the QR code below to get a setup code. Alternatively, you may copy the text code and enter on your app to get the setup code.
Step 5. Copy the setup code and enter it under the “Application verification code” field.
Step 6. Click “Verify and Save”, to confirm
Upon successful setup, “TFA setup Complete” will be reflected in on your Security Tab and the status will display “2FA enabled” with the date and time of when this was done.
How to disable your 2 Factor Authentication (2FA) in your TenderBoard account
Step 1. To disable your 2FA, go to your account settings, and under the “security” tab, click on “Disable 2FA”
Step 2. Next, enter your password, then click “Disable”
Step 3. Once you have disabled 2FA, the status will be reflected as “2FA disabled” with the date and time of when this was done.
If you face any issues with your 2FA in your account, reach out to us at [email protected]