Invoices, Direct Invoices & Credit Notes

Receiving and processing supplier invoices, direct invoices, payment status, credit notes

Why don't my totals add up? Rounding on TenderBoard
Sometimes a line's quantity multiplied by its displayed unit price does not equal the displayed sub-total, or a supplier's quoted total differs from...
Mon, 9 Nov, 2026 at 1:11 PM
How can I cancel a Direct Invoice
If you have created a Direct Invoice in the system, but no longer wish to submit it for processing, you will need to Cancel the invoice. This guide shows yo...
Thu, 30 Sep, 2021 at 10:59 PM
How can I receive invoices from suppliers on Tenderboard?
If you have issued a Purchase Order from TenderBoard and have activated the Goods Receipt functionality, you have the option of attaching the supplier's...
Sat, 7 Nov, 2026 at 5:47 PM
How can I process an invoice submitted for a Purchase Order
If you’ve issued a Purchase Order to a supplier through TenderBoard, the supplier will be able to submit an invoice to you for that Purchase Order. This gui...
Sat, 27 Nov, 2021 at 12:56 AM
How do I use the Gateway Export functionality?
TenderBoard's Gateway functionality allows you to export data from TenderBoard in a format that you have specified. This file can then be used for uploa...
Wed, 9 Feb, 2022 at 12:11 AM
How can I process an invoice submitted by a supplier before I perform my Goods Receipt?
TenderBoard allows suppliers to submit their invoices to awarded Purchase Orders on TenderBoard. If submitted before the buyer has performed the Goods Recei...
Sat, 7 Nov, 2026 at 11:22 PM
How do I update the payment status of my invoice to Paid?
You can update your paid invoice status from "Ready to Pay" to "Paid" on the platform with the steps below. 1) When you've lo...
Thu, 19 Oct, 2023 at 9:17 PM
How can I submit a Credit Note on TenderBoard?
TenderBoard has recently added the Credit Note functionality to its procure-to-pay capability. Similar to the existing Direct Invoice functionality, the Cre...
Sat, 7 Nov, 2026 at 11:24 PM
How do I update invoice details for a submitted invoice?
This functionality applies to Purchase Order invoices only, and not to Direct Invoices. This functionality requires configuration - if you wish to ma...
Sat, 18 Mar, 2023 at 2:45 PM
Create a Direct Invoice (with Approval)
1. Click on DEALS 2. Click on Purchase Order, Goods Receipt & Invoice 3. Click on INVOICES tab 4. Click on  NEW DIRECT INVOICE 5...
Tue, 6 Jun, 2023 at 4:25 PM