Buyers

Errors Commonly Encountered by Suppliers during bid submission

How to do a multi-award in the system?
To do a multi-award in the system, the steps would be similar as awarding one vendor. 1. On the evaluation page, check the Awarded option 2. Se...
Sun, 22 Oct, 2023 at 6:24 PM
Ending daily reminders for RFQ of manual submission
You should do a no award in this case to close off the purchase. This is because the bids were submitted manually, and the evaluation was done off the platf...
Wed, 26 Sep, 2018 at 4:23 PM
Request for suppliers to resubmit their bids
Once the deadline has passed and the deal has closed in the system, you may proceed with evaluating the supplier proposals you have received. However, if yo...
Mon, 22 May, 2023 at 2:21 PM
Vendor unable to receive email invite / notification
We have re-sent the invitation, and noted on the issues faced by the vendor - we have been working with them to try to resolve this for a while. Currently th...
Mon, 21 Jan, 2019 at 9:59 AM
Rounding on TenderBoard
Currency values in TenderBoard are displayed up to 2 decimal places, but the actual input values are stored up to however many decimal places were entered i...
Tue, 14 Jan, 2020 at 11:53 PM
Duplicate Reference Numbers
The system allows for duplicate reference numbers as the default configuration. This typically happens if a user creates two purchases in draft form at the ...
Fri, 12 Jun, 2020 at 12:37 PM
Clone Purchase Request
The Clone function can be used on TenderBoard to duplicate an existing Purchase Request (PR) form with all the information copied over to a new PR you would...
Tue, 28 Sep, 2021 at 10:06 PM
What do the entries in the audit log mean?
  Type Example Message Remarks Amendment Approved Approver approved the amendment of the deal. Amendment request was approved by the Approver Amendme...
Sat, 19 Feb, 2022 at 11:10 AM
Importing line items when creating a new purchase request
We understand that when you're creating a purchase request, it could sometimes be a hassle to key in your line items manually - especially when there ar...
Sat, 25 Sep, 2021 at 10:53 PM
How to update supplier contact details when requesting supplier to submit invoice/call for invoice function
The TenderBoard 'Call for Invoice' function allows buyers to request that suppliers submit the invoice directly via the TenderBoard platform. Occasi...
Sat, 25 Sep, 2021 at 11:04 PM